For all booking cancellations you must give us at least 48 hours’ notice. If less than 48 hours’ notice is given, we will charge you the full amount of your booking. We reserve the right to charge a rebooking administration fee of £25. Should you not wish to rebook, no refunds will be given.

Should you decide to cancel a Flight simulator experience voucher / open gift voucher, you can do this up to 14 days from the date of purchase.